FAQs

If I have a customer service request, how can I get in touch?

Please use the contact page on our website, or email us at info@theroguedustbunny.com. Social media is not the best place to receive a prompt response.

What brand are your shirts?

All of our shirts are printed on Bella + Canvas brand products. The Bella+Canvas shirts feel soft and light, with just the right amount of stretch. It's comfortable and the unisex cut is flattering for both men and women. We can't compliment this shirt enough – it's one of our crowd favorites. And it's sure to be your next favorite too!

Do you have size charts?

There is a size chart listed in the product description of every product! We recommend utilizing these to make sure you select the shirt that best fits you.

How should I care for my printed garment?

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Why did my order ship out in separate packages?

We want to make sure we can keep our prices low while not sacrificing the quality of our products and prints, so we work with different companies. Bookmarks and Books are shipped out from our main office while all other items are shipped out via warehouses provided by our main distributor.

My order came in, but I am missing an item.

Your order may be coming in separate packages (see the above question). However, if there was a mistake on our part, please let us know and we will get your order re-sent to you.

Can I cancel an order once it's been placed?

Please see our shipping policy.

Do you ever have sales, coupons, or discounts?

Yes we do! Most are offered via our homepage and you can also subscribe to receive promotions via email at the bottom of every page on our site.

How long does it take my order to get to me?

Please see our shipping policy page.

What is your return policy?

Please see our return policy page.

When do gift cards expire?

We ask that all gift cards be used within five years of purchase date.