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If your item was damaged during shipment, or if you received the wrong item, please email us at firstname.lastname@example.org with your order number and photos of the damaged/incorrect product. Please get in contact with us within 30 days of the item’s delivery. Apparel items must be un-worn, un-washed, and in their original condition.
We’ll send you a replacement ASAP, and in most scenarios, we won’t ask for the damage piece back—who wants the hassle of a return if they don’t have to? We don’t, and we know you don’t. Once the replacement arrives, free to gift it or thrift it!